Support

Something not working, or something you wish worked differently? Write to us.

Common questions

How do I manage or cancel my subscription?

Subscriptions are handled by Apple, not by us. On your iPad open Settings, tap your name, then Subscriptions. Cancelling stops the next renewal — you keep access until the end of the period you already paid for.

I paid but the app still says I need a plan.

Open the paywall and tap Restore Purchases. That asks the App Store what your Apple ID already owns and reapplies it. Make sure you are signed in to CourtVisions with the same account you used when you subscribed — a subscription follows your CourtVisions account, not the device.

How do I add my assistant coaches?

Open your team and share the invite code. Anyone with the code joins as a member; you can promote up to four of them to admin, and admins can create and publish plays alongside you.

How do I delete my account?

In the app, open Account and choose Delete account. If you own a team you will be asked to transfer it or disband it first, so your staff does not lose shared work without warning. Deletion is permanent.

Deleting your account does not cancel your Apple subscription — cancel that separately in Settings.

Which devices are supported?

CourtVisions is built for iPad, in landscape. There is no iPhone version today.

Other

See our Privacy Policy for what we collect and how long we keep it.